![]() ![]() This screen says the computer is using the Microsoft Basic Display Driver, in contradiction of what was shown by the device manager. The only difference I see is two instances listed in device manager, rather than just one.Īdditionally, if I choose Advanced Display Settings when I go to try to change the resolution, I can see more information about the adapter and the monitor. As part of my troubleshooting, I swapped the old Windows 7 disk back in and checked the driver there, and Mobile Intel 4 Series Express is the correct device. Looking in the device manager, I see two entries for Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1). ![]() My only choices for screen resolution are 1024x768 and 800圆00. I added the new hardware and installed Windows on the laptop, and everything works well except the graphics driver. Once you have identified your processor and/or graphics product, locate them in the tables below to see supported operating systems.I'm working on extending the life of an older laptop (late 2010-ish) by maxing out the RAM, upgrading to an SSD, and updating from Windows 7 to Windows 10. Find your processor in the tables below to see supported operating systems. This applies to Intel® Pentium® Processors, Intel® Celeron® Processors, and Intel Atom® Processors. ![]() Your system may say Intel® HD Graphics, without a series number. Identify your Intel® Graphics Product.Identify your Intel® Processor or legacy Intel Graphics Product.To identify the Intel® Graphics Product that's featured in your computer: ![]() To search for more information about Intel Graphics products by their supported functions, visit the Product Specifications Site. Make sure to properly identify the Intel Graphics Product featured in your computer. Intel® Graphics Products support a wide range of Operating Systems. ![]()
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